Frequently Asked Questions

Spend Cubes is a savings, recovery, and optimization firm. We identify billing errors, overpayments, incorrect taxes, and missed refunds across telecom, wireless, cloud (FinOps), utilities, fuel tax, and other regulated spend categories in the United States.

We work with enterprises and multi-location businesses, single location businesses, manufacturing and industrial operations, fleet- and equipment-intensive organizations, state and local governments, and audit and advisory firms (white-labeled delivery). Our services are U.S. nationwide.

We focus on recovery and implementation, not just recommendations. Most engagements are contingency-based, meaning you only pay after savings or refunds are realized.

Yes. Spend Cubes operates across the United States, including single-state and multi-state environments.

No. Most services are 100% contingency-based. If no savings or refunds are realized, there is typically no fee.

Minimal. In most cases: one recent invoice or data sample and a short kickoff call (15–30 minutes). We handle the heavy lifting.

A Free Savings Assessment is a no-obligation review designed to determine whether savings or refund opportunities exist and which services apply to your organization.

No. It is a high-level evaluation to identify potential opportunities. Full audits are only performed after scope and terms are agreed.

Typically: one recent bill or invoice (per spend category) and basic organization details. No system access or long questionnaires are required.

Most assessments are completed within 1–2 business days.

A telecom audit is a review of telecom invoices, services, contracts, and usage to identify billing errors, unused services, incorrect rates, and optimization opportunities.

Most organizations see 12%–25% recurring annual savings plus one-time credits or refunds. Results vary based on environment size and complexity.

Wireless audits review mobile plans and usage, devices, leases, and upgrades, inactive or orphaned lines, and carrier discounts, credits, and errors.

No. Audits are non-intrusive and do not affect live services or end users.

A telecom tax audit reviews state, local, federal, and regulatory taxes applied to telecom and data services to identify misapplied or overcharged taxes.

Yes. Errors are common, especially on Dedicated Internet Access (DIA), Ethernet, MPLS, and data services, VoIP and bundled offerings, call center services, enterprise zone services, and point-to-point circuits.

Refunds are subject to state-specific statutes of limitations, typically ranging from 2–7 years.

Yes. We manage the entire recovery lifecycle, including carrier disputes, filings, and future billing corrections.

FinOps is a discipline that aligns finance, IT, and engineering to manage and optimize cloud and SaaS spend.

We commonly review AWS, Microsoft Azure, Google Cloud Platform (GCP), and SaaS and subscription-based tools.

Most organizations achieve 10%–30% reductions in cloud and SaaS spend.

No. Our approach is finance-led and operations-aware, focused on practical, implementable changes.

Fuel tax refunds recover state and federal taxes paid on fuel used for off-road, exempt, or non-highway purposes.

Commonly eligible organizations include school districts and bus fleets, construction and excavation companies, public works and utilities, and transit and transportation providers.

Refund lookback periods vary by state, typically 1–4 years.

Water and sewer bills often contain incorrect rate classifications, meter errors, outdated assumptions, and misapplied surcharges. These errors can persist for years.

Municipalities, manufacturing facilities, hospitals and campuses, and large commercial users benefit from water and sewer audits.

It verifies that cable providers are accurately reporting revenues and remitting the correct franchise fees under local agreements.

A 911 fee audit ensures telecom and wireless providers are accurately reporting and remitting emergency service fees required by statute.

These audits identify underreported or incorrectly remitted taxes owed to local governments by service providers.

Minimal. We handle analysis and documentation and support provider engagement when authorized.

It reviews equipment, utilities, parts, and inputs to identify overpaid taxes and missed manufacturing exemptions.

Yes. Rules vary significantly by state and are frequently misapplied, leading to silent overpayments.

Manufacturers often see significant one-time refunds and ongoing reductions in sales and use tax paid.

Yes. Spend Cubes partners with audit and advisory firms through white-labeled delivery models.

Our partners retain full ownership of the client relationship. We operate behind the scenes.

Partnerships are customized based on scope, services, and revenue-sharing models.

All data is handled securely and confidentially. We follow strict internal controls and limit data access to authorized personnel only.

Yes. All findings are documented, statute-driven, and defensible, suitable for carrier disputes or regulatory review.

Submit a Free Savings Assessment, then we complete analyst review and scope confirmation, followed by kickoff and execution (if opportunities exist).

If no meaningful savings or refunds exist, we will tell you — and there is typically no fee.